Policies

This page outlines Totemikaa’s key policies governing transparency, customer protection, and fair practice.
All policies are designed in alignment with UK and EU consumer law and reflect our commitment to ethical operations, data privacy, and responsible fulfilment.

While our product pages focus on creativity and design, this section provides the framework that ensures every Totemikaa experience remains clear, secure, and trustworthy.

Overview

This section provides an overview of Totemikaa’s operational and customer-facing policies.
Each tab covers a specific area — from privacy and data protection to returns, cancellations, and warranties — offering full visibility into how we manage your information and your orders.

These policies are updated periodically to stay consistent with current legislation and best practice.
For specific details, please select a policy from the tabs above.

Privacy Policy

Totemikaa values your privacy and is committed to handling your information with care, transparency, and respect.
This policy explains how we collect, use, and protect personal data when you visit our website or interact with our online content.

1. Information We Collect

We collect limited personal information when you:

Browse our website

Subscribe to our newsletter or contact us via email

Make a purchase or create an account (where available)

The information may include your name, email address, billing and shipping details, and usage data collected through analytics tools.

2. Cookies and Analytics

To understand how visitors use our website and improve your experience, Totemikaa uses:

Google Analytics 4 (GA4): to collect anonymous statistics about website traffic, popular pages, and user behaviour.

Pinterest Tag: to measure engagement with our content on Pinterest and help us understand which products attract interest.

Both tools may use cookies or similar technologies to track anonymous data such as page views, time spent on the site, or referral sources.
This information does not identify you personally and is processed in aggregate form.

You can manage or disable cookies at any time through your browser settings.

3. How We Use Your Information

We use collected data to:

Process and fulfil your orders

Respond to your messages and customer support inquiries

Improve our website, design collections, and marketing efforts

Analyse site performance and content relevance

Totemikaa does not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage and Security

Your data is stored securely on trusted platforms that support Totemikaa’s online operations.
We implement reasonable technical and organisational measures to protect it from unauthorised access, alteration, or loss.

5. Your Rights

You have the right to request:

Access to your personal information

Correction or deletion of inaccurate data

Withdrawal of consent for email communications

To exercise these rights, please contact support@totemikaa.com.

6. Updates to This Policy

This Privacy Policy may be updated periodically to reflect legal requirements or operational changes.

The latest version will always be available on this page, with the date of the most recent update clearly indicated.

Cookie Notice

This website uses cookies to enhance browsing experience and to analyse site performance through Google Analytics and Pinterest Tag.
By continuing to browse, you agree to the use of cookies as described in our Privacy Policy.

Last updated: November 2025
Totemikaa

TOTEMIKAA LONDON

Policies

Overview

This section provides an overview of Totemikaa’s operational and customer-facing policies. Each tab covers a specific area — from privacy and data protection to returns, cancellations, and warranties — offering full visibility into how we manage your information and your orders.

These policies are updated periodically to stay consistent with current legislation and best practice. For specific details, please select a policy from the tabs above.

TOTEMIKAA
LONDON

This section provides an overview of Totemikaa’s operational and customer-facing policies.
Each tab covers a specific area — from privacy and data protection to returns, cancellations, and warranties — offering full visibility into how we manage your information and your orders.

These policies are updated periodically to stay consistent with current legislation and best practice.
For specific details, please select a policy from the tabs above.